Q: How do I purchase tickets on TIX?

A: You can purchase tickets on TIX by visiting our website. Once you find the event you want to attend, select your ticket type and quantity. Then, follow the prompts to complete your purchase. You will receive an email confirmation with your ticket details.


Q: What payment methods do you accept on TIX?

A: TIX accepts Razer Pay and PayPal.


Q: Can I purchase tickets for my friends on TIX?

A: Yes, you can purchase tickets for your friends.


Q: What if I have an issue with my ticket purchase on TIX?

A: If you have any issues with your ticket purchase on TIX, please contact our customer support team. You can find their contact information on our website. Our support team will assist you within 24hours with any issues you may have.


Q: Is it possible to get a refund for my ticket purchase on TIX?

A: TIX has a refund policy that varies depending on the event. In general, tickets are non-refundable, but if an event is canceled or rescheduled, you may be eligible for a refund or exchange. Please refer to the event details or contact our customer support team for more information.


Q: Can I view my ticket details and event information on TIX?

A: Yes, you can view your ticket details and event information on TIX by logging in to your account and select "My Bookings". You will see all the details related to the event, including the date, time, venue, and your ticket.